Fakhar Zaman

As a Digital Marketing Manager at Jacked Nutrition, I led impactful strategies that drove significant business growth. My expertise in SEO, SEM, and SMM resulted in outstanding outcomes, including achieving top rankings for competitive keywords through targeted on-page, off-page, and technical SEO, leading to a 30x increase in sales. I developed and managed high-performing Google Ads campaigns, yielding a 10x to 15x Return on Ad Spend (ROAS) by leveraging data-driven keyword targeting and bid management. Through innovative social media campaigns on Facebook and Instagram, I maintained an 8x to 12x ROAS and significantly boosted sales. I also managed a dynamic marketing team, ensuring timely task execution and collaborating with content writers to produce authoritative blog content. Additionally, I designed conversion-optimized landing pages, further enhancing the effectiveness of campaigns and user experience.

At Websterz Web Solution, I successfully managed a range of digital marketing projects, leading cross-functional teams to achieve outstanding results. With expertise in SEO, SEM, and SMM, I implemented tailored strategies that boosted online visibility and fostered brand growth. I managed comprehensive digital marketing operations, executing on-page, off-page, and technical SEO optimizations to improve search engine rankings and increase organic traffic. I also optimized campaigns across search engines and social media platforms to enhance brand presence. In my project management role, I ensured the timely delivery of multiple projects in a fast-paced software house environment, maintaining high-quality standards and meeting client objectives. I assigned tasks, supervised teams, and provided direction, motivating them to exceed expectations. Additionally, I designed and developed user-friendly, responsive websites focused on improving user experience and driving engagement.

In the Alternate Delivery Channel (ADC) department, I provided exceptional customer support by addressing inquiries and resolving issues promptly. I actively participated in training sessions to stay updated on industry best practices, while also conducting training for newly hired employees, ensuring their effective onboarding and skill development.

In the Customer Operations Department, I delivered excellent customer service by addressing inquiries and resolving issues efficiently. My experience across multiple departments, including Quality Standardization, Service Center, and Training, greatly enhanced my operational knowledge. I developed, updated, and reviewed Standard Operating Procedures (SOPs) to ensure compliance with ISO certification standards and conducted impactful training sessions as a Corporate Trainer to improve employee knowledge and service quality. My dedication and performance were consistently recognized, earning me the Employee of the Month award 10 times.

I delivered exceptional customer support by responding to inquiries with professionalism and efficiency, ensuring a smooth and satisfying customer experience. By offering personalized solutions, I enhanced customer satisfaction and cultivated strong brand loyalty. My dedication and outstanding service were consistently recognized, earning me the Employee of the Month award.

As a Radio Jockey (RJ) on the AIOU FM Channel, I hosted numerous live shows, engaging and informing listeners with captivating content. I also recorded educational programs for both the FM and university TV channel, delivering valuable content to diverse audiences. Conducting insightful interviews with Heads of Departments (HODs) from AIOU, I facilitated informative discussions for both radio and television broadcasts. Additionally, I developed and wrote compelling scripts for programs, ensuring that the messaging was clear, effective, and aligned with educational goals.

I served as a Radio Jockey at FM101, captivating audiences with engaging content and a dynamic on-air presence. Additionally, I worked as an Announcer, Compere, and Anchor Person at Radio Pakistan, hosting and presenting a wide range of programs across various genres. I developed creative scripts for numerous radio shows, ensuring high-quality content delivery, and took on the role of Duty Officer, overseeing transmissions to ensure seamless broadcasting operations.